Patient Reviews

Had my tooth removed today by Nate and Anne Marie, and they were absolutely fantastic. They made me feel really comfortable and at ease throughout the whole procedure, explaining everything clearly and reassuring me along the way. Anne Marie gave me a supporting hand through the process which I really appreciated! They both made sure I was completely numb and comfortable before continuing with the extraction. They were both so kind, caring and professional throughout. I’m very grateful for how well they looked after me and would definitely recommend them!

Rupert and Anne-Marie are a fabulous team, I was welcomed and also reassured throughout the appointment. I had an 'air polish' for the first time, my teeth had discoloured and stained .. coffe, curry and age had taken its toll, I could not have been more delighted with the result .. bright, clean and not at all painful on my usually sensitive teeth, and an overall strangely relaxing experience too! A cavity was found during the polish and as time was available was immediately repaired so expertly that it was not at all visible! Thankyou so very much Rupert and Anne- Marie, see you both in 6 months for another air polish 😁

I've been going to Charles Street Dental Surgery for a couple of years now for checkups, and have always been impressed by how lovely the receptionist and dental assistants are, how efficient and professional Dr Rupert is, and how comfortable the office and surgery feel. More recently I've undergone Invisalign treatment with them as I noticed that my teeth were shifting. As someone who had metal braces for 3 years as a teenager, I still cannot get over how quick and painless the process was in comparison. In just under four months I've completely finished the treatment and gotten my retainers, and genuinely feel like I'm set for life. I can honestly say I've never thought to be impressed by dental technology until now, but this entire process has left me thoroughly impressed. Even better, the dentist and dental assistants were absolutely brilliant the entire way (as they always are), and were great at explaining the entire process from start to finish. I highly highly recommend this surgery!

They have amazing dentists, the staff is really friendly and made the whole process with them a lot better. Would highly recommend them!

Best decision I made choosing this dentist. They’re always so warm, welcoming and professional every time I visit and I am so happy with my treatment plan it is going great! The receptionist, Rupert and Anne-Marie are amazing and so friendly. I look forward to every visit. Thank you Charles St. Dentistry. 10/10

Fantastic, lovely staff

Have just visited the dentist,,a warm welcome upon arrival. On time appointment no waiting around, into to see Nate (the dentist) who is always smiling and makes you feel relaxed straight away. Good information given about treatment required. Great interaction with him. Would highly recommend this practice.

Great experience every time. I've moved away but still come back here when I need to visit the dentist as it's reasonably priced, super professional and friendly.

Nathaniel and Anne-Marie were both excellent, and made me feel at ease, they were extremely friendly and made me feel very comfortable.

If i could give ten stars i would im a very anxious person when it comes to the dentist... really pleased with the visit today

I’ve always been terrified of the dentist but the level of care and professionalism, along with the friendliness of the staff really takes the terror out of the whole experience. Rupert is the best dentist I’ve ever had, he really takes the time to explain what’s going on and talks you through all the options, and is gentle in his approach. Anne-Marie is a lovely nurse who a knows her stuff and is 10/10 at putting people at ease, and Megan on reception is always smiling and ready to help. Just a really nice team and I always leave feeling much better than I imagined I would. I can’t imagine going to a different dental practise now.

What can I say about Rupert and Anne-Marie they put me at complete ease. Whilst going through the options available to me. They made me laugh rather than cry. Great Dental Practice. See you in the new year x

Since joining this surgery a few months ago my fear of the dentist has been completely cured, and I'm always happy to go there. I needed quite a bit of work and Dr Nathaniel Davie has made it all as comfortable and painless as possible, and is always very calm and professional. All of the staff who work there are very welcoming and kind, and I'd recommend it to anyone looking for a new dental surgery.

A really good experience every time. Nice and friendly staff who try and ease any fear of the dentist

Anne-Marie and Nate always very professional and welcoming, they take the time to talk me through procedures so I am fully aware of what is happening (I am very nervous) this helps me feel at ease during appointments. I would highly recommend ☺️

I’m so grateful to this dental practice! I had a severe toothache and they were able to fit me in for an emergency appointment the same day. The dentist was incredibly kind, patient, and explained everything clearly. The tooth extraction was quick, professional, and far less stressful than I expected. I left feeling relieved and well cared for. Highly recommend this dentist for anyone needing urgent or routine dental care! Thanks Nicola

Huge thanks to Charles Street Dental Surgery for providing a fantastic service. I rang first thing in the morning, needing an emergency appointment as I was in a lot of pain (and had been taking painkillers for a number of days). Megan is an excellent receptionist and was able to book an emergency appointment for me for that day. Rupert and Anne-Marie took great care of me as I ended up having a tooth extraction. Three weeks later, the gum is healing well and I've had no issues. Diolch yn fawr 🙌🏼

A very good hospital and good doctors. I don't speak English well, but that didn't bother us at all. It's not expensive, I recommend it.👍